INFINERA INFINITE ASSIST SERVICE PACKAGE FOR CHANNEL PARTNERS - PROVIDES 1 YEAR OF SOFTWARE SUBSCRIPTION, 24X7X365 TECHNICAL ASSISTANCE CENTER(TAC) SUPPORT AND SPARES MANAGEMENT - 4 HOUR ARRIVAL ON ALL INFINERA PRODUCTS. THIS SERVICE INCLUDES: ADVANCED DELIVERY OF A REPLACEMENT MODULE WILL ARRIVE AT THE DESIGNATED CUSTOMER SITE WITHIN 4HRS FROM THE TIME THE RMA (RETURN MATERIAL AUTHORIZATION) HAS BEEN ISSUED AND APPROVED BY INFINERA; ACCESS TO LATEST SOFTWARE RELEASE VERSIONS RELEASED DURING THE COVERAGE PERIOD. PRICE IS CALCULATED AS A PERCENTAGE OF NETWORK BOM (EXCLUDING ONE-TIME DISCOUNTS).
