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Shipping policy

Shipping Policy 

Processing Time: 

  • Orders are processed Monday through Friday, excluding holidays. 

  • Orders typically ship within 1-3 business days after receiving payment. 

  • Orders placed after 3:00 PM EST or on weekends and holidays will be processed the next business day. 

Shipping Methods: 

  • We offer standard and expedited shipping options, depending on your location. 

  • Shipping costs are calculated at checkout based on the delivery address and the selected shipping method. 

  • You’ll receive an email with tracking information once your order has shipped. 

Delivery Time: 

  • Standard shipping: Typically 5-7 business days. 

  • Expedited shipping: 2-3 business days. 

  • Delivery times may vary depending on your location and carrier. 

International Shipping: 

  • We currently offer international shipping to select countries. 

  • International orders may be subject to customs duties, taxes, and additional fees depending on the destination country. 

  • These additional fees are the responsibility of the customer. 

Shipping Restrictions: 

  • We currently do not ship to P.O. Boxes or APO/FPO addresses. 

  • We are not responsible for delays caused by the shipping carrier or customs. 

Lost or Damaged Items: 

  • In the rare event that your order is lost or damaged during shipping, please contact us immediately at [support email/phone]. 

  • We will assist you in resolving the issue with the carrier or process a replacement or refund based on the circumstances. 

Return and Exchange Policy: 

  • For information on returns and exchanges, please refer to our Return Policy page.